Chatbots have quietly become the front door. People ask for a recommendation and trust the first answer they get. Most small businesses never show up in that answer, so the work goes to whoever does.
I am Jessica Hager. I’ve spent nearly two decades running the behind-the-scenes work that keeps small businesses alive.
I built Backbone Studios because I kept watching small businesses with real expertise get buried by bigger brands with bigger budgets. Not because the big brands were better, but because they had more money to throw at marketing and ads.
AI changed that equation. For the first time, a small business can get recommended right alongside a billion-dollar brand, not by outspending them, but by being clearer, more specific, and more trustworthy. Backbone Studios helps small businesses make that happen.
I work with a small number of clients at a time. That is how the work stays sharp and the relationships stay real.
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